Michele Tepool

Background

About Michele Tepool

Advertising Director/Customer Service/ Training Coordinator ~ Develop and Manage Advertising Plans.~Work closely with clients, company official, sales & service departments, vendor rep's.~Maintain professional relationships when their services are required.~Schedule, purchase and negotiate multi-media.~Arrange scheduling & traffic to specific deadlines.~~Write & Produce for television & radio commercials ~Prepare advertising budgets as well as process billing each month.~Organise daily social media posts and campaigns.~Manage the execution multiple campaigns on a daily basis.~Blog curation and website management.~Maintain the website and online inventory.~Apply features to vehicles ~Maintain accurate information to sites associated with Expressway.~Coordinate that Sales staff is reaching all there goals required of them.~Oversee all programs and ensure all guidelines are being met.~Ensure all training guidelines are met quarterly for the entire dealership.~Maintain all complaints are addressed immediately from outside sources.~Work at making sure all guidelines are met with General Motors.~Manage the Courtesy Transportation Service.~ Customer Experience Manager- ensure customers that have issues are resolved quickly ~OnStar- monitor and execute within Sales & Service.~Public Relations- Coordinate all Events and Fundraisers such as the following. Company Picnic.Susan G. Komen Race for the Cure Team. Expressway Golf Scramble. Food Drives. Mt. Vernon Raffle. North Posey Truck Raffle. Customer Appreciation Day. Kids Fishing Clinic. Parades. Tail Gate Parties. Taking care of needy children at Christmas.