Michell Julin

Background

About Michell Julin

Throughout the years in the IT indystry, I have acquired a lot of experience managing and inspiring people to achieve excellent results in various positions. I have vast experience managing customer/business relationships as a Service Delivery Manager & Customer Success Manager. In such a fast-moving industry, I have developed skills that range from managing daily operations, business development and project management to helping customers and businesses achieve outstanding results. The desired targets are met through a positive and contagious can-do attitude and a drive to make sure customer satisfaction is always exceeded by making sure the customer is at heart with everything that I do. Specialties: Customer Success Management Change Management Performance Management ITIL, especially the Service Support processes Business development Quality management Communication across cultures Recruitment