Michelle Bruns
Claims Edit Configuration Program Manager at Devoted Health
Based in Raleigh, United States
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Seniority
Manager
Department
Operations
Location
Raleigh
Industry
Hospitals and Health Care
Company size
2K
Contact information
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m•••••••@devoted.com
Phone
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Background
About Michelle Bruns
Optum's Client & Coding Consultant Manager, I bring CPC certification and over five years of dedicated service, specializing in client relations, process improvements, and team leadership. Our team has successfully driven automation initiatives, enhancing the quality and productivity of our services. By anticipating customer needs, we've implemented operational changes that have consistently resolved client issues swiftly. In collaboration with legal partners, our focus on escalated investigations has fortified client trust. By training and developing multi-level staff, the team and I have advanced Optum's mission, fostering a culture of innovation and accountability. Together, we've organized focus groups and led projects that streamline operations, demonstrating a commitment to excellence in healthcare management.
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