Michelle Cayenne
Retail Education and Training at Home Hardware Stores Limited
Based in Waterloo, Canada
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Seniority
Other
Department
Other
Location
Waterloo
Industry
Retail
Company size
4.5K
Contact information
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m•••••••@homehardware.ca
Phone
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Background
About Michelle Cayenne
As a Bilingual Training and Program Manager, I leverage my 10+ years of progressive experience in various business roles to support the development and delivery of strategic initiatives, programs, and communications for internal and external stakeholders. I am passionate about enhancing customer experience, operational efficiency, and employee engagement through innovative and collaborative solutions. I have a proven track record of success in instructional design and facilitating adult learning, retail operations, project/change management, and sales, especially in the Energy and Fuel products sector. I have spearheaded end-to-end operational and SaaS programs, transformed site performance and compliance through automated reporting and auditing software, delivered sales presentations and proposals, and facilitated internal sales enablement conferences. I hold certificates in Leadership and Inclusion and Learning and Development, and I am fluent in French and English.
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