Michelle Clapperton

Background

About Michelle Clapperton

Healthcare leader and provider with over 20 years of experience spanning direct patient care, clinical operations, and education. My career began at the bedside, advanced through APRN practice, and evolved into building and leading high-performing clinical teams across startup and growth-stage environments. As National Clinical Director, I led APRN and RN teams across the country, overseeing programs that increased patient access by more than 900 percent, reduced clinical deficiencies by over 20 percent, and aligned frontline care with business strategy. I developed scalable training platforms, implemented safety and quality programs, and mentored clinicians into leadership roles while working cross-functionally across Lab, Compliance, Market Access, and Sales. Throughout my career, I have focused on clarity, accountability, and elevating the care experience for patients, providers, and clinical teams. I collaborated on staffing models, resource planning, and budget-aware scaling efforts to support both operational and financial sustainability. I also developed and refined key performance metrics for the team, tracking everything from utilization and efficiency to travel spend and deployment strategy, ensuring every dollar and hour aligned with organizational goals. Core strengths: • Clinical Operations and Strategy • Provider Perspective and Patient Advocacy • Education and Training Development • Quality, Safety, and Regulatory Readiness • Budgeting and Resource Optimization • Cross-Functional Collaboration • KPI Development and Execution Open to conversations about transforming care delivery, supporting clinicians, and building systems that work in the real world.