Michelle Duncan

Background

About Michelle Duncan

Excel in developing and executing clinical protocols, driving enhanced performance, operational efficiency, and team cohesiveness across clinical operations. Demonstrated exceptional communication skills, with a focus on staff education and counseling, leading to improved staff retention, engagement, and overall team performance. Directed Compliance Management and Quality Control for Clinical Protocols, ensuring regulatory compliance and operational integrity across clinical operations with 12 offices, driving consistency, efficiency, and quality in clinical practices. Spearheaded the Clinical Operations team during a high-stakes 2-year merger planning process between HFI and Aspire, successfully integrating operations to form AspireHFI. Recruited and led the Clinical Working Initiative to align physician and clinical staff protocols, fostering seamless integration during the merger. Selected to serve on Inception’s Corporate Clinical Steering Committee, focused on enhancing clinical team support, improving patient experience, and optimizing clinical operations. Performed transvaginal ultrasounds and developed customized treatment protocols for various patient cycles, ensuring tailored care and optimal outcomes. Managed on-call scheduling for all clinical staff, including during holidays, and coordinated after-hours call duties (5pm-8am weekdays, 4pm Friday-8am Monday) to provide medication education, injection training, and address urgent patient care needs Experienced Clinical Administrator with a demonstrated history of working in the medical practice industry. Skilled in Clinical Compliance, Medicine, Electronic Medical Record (EMR), Hospitals, and Healthcare Management. Strong medical professional with a focus in Fertility, EMT Basic & Paramedic from West Harris County EMS.