Michelle Folchetti

Background

About Michelle Folchetti

I’m a customer-focused operations professional with experience in managing key business functions, driving high levels of customer service, and supporting the operation of complex facilities. I am adept at identifying opportunities to improve processes, maximize existing customer relationships, and proactively develop creative solutions to issues. Working with customers allows me to utilize my influencing, relationship management, and needs assessment skills. Solving customer problems gives me much job satisfaction. My favorite roles allow me to direct impact the success of the business through efficient management of processes and understanding of the complete operational workflow. I enjoy working with all levels of organizations, and working with diverse people and teams. I eagerly take on additional responsibility, and serve as a key member of any team. I enjoy leading teams to meet business objectives, and I am often chosen to train or coach others. Whether I am liaising between the business and customers, providing critical reports for management, or managing relationships with vendors, I strive to exceed expectations. I have worked with companies across the financial services and legal industries. This experience allows me to adapt quickly to different processes and operations. I’d love to hear about your current challenges and how I can help. Please email me at mmfolchetti@gmail.com and we can discuss how I can have a positive impact on your operations.