Michelle Gartner

Technical Writer at Dayamed

Based in Richmond, United States

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Seniority

Staff

Department

Writing/Editing

Location

Richmond

Industry

Government Administration

Company size

41

Contact information

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Email

1 credit

m•••••••@dayamed.com

Phone

5 credits

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Background

About Michelle Gartner

Understanding how a user interacts with content. Targeting content to a specified audience. I have shaped the content for over 100 applications and websites, white papers and case studies, strategic plans and master plans, and a multitude of media. Through over 25 years of experience on the leading edge of technology, I have told the story of a company, product, or service. Today, technology and ingenuity enable a user to interact with these stories creating a unique experience every time. Creating an experience that invokes a user to interact with a story enables a company that is a good listener to become better at what they do and a user to be empowered by the experience. My passion is to create thought-provoking experiences that invoke curiosity and invite exploration. Specialties: Storytelling, UX writing, interviewing, technical communications, specifications, content design, and journalism. Platforms: LINUX, UNIX, Windows 365, the Web, and various mobile platforms. Project development methodologies: Agile, Spiral, Waterfall. Design philosophies: HTML5, Ajax, REST APIs, SDKs, Cloud. Content Management: Markdown, GitHub, SalesForce, SharePoint, TeamSite, XML, HTML. Other applications: ChatGPT, Adobe Acrobat, Adobe Creative Suite, Sketch, Microsoft Office, Visio, Test and Target, Google Analytics, Site Catalyst, and proprietary content management systems. Support tools: Jira, Trello, Confluence, and Slack. A deep understanding of the Software Development Life-cycle and Identity management. Certifications: IRIX Systems Administrator, Advanced VMS Topics, Participatory Analysis for Community Action (PACA), Inactive Secret Security Clearance, Pursuing PMP Certificate/PMI-ACP Certificate.

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