Michelle Gordon

Background

About Michelle Gordon

PROFESSIONAL PROFILE Digital Account Management | Customer Relationship Highly effective Group Account Director / Digital Account Management Professional emphasising innovation and creativity in solving complex problems. Energetic and results focussed with success in developing and leading diverse teams to achieve outstanding results. I offer a proven track record of end-to-end digital project co-ordination and digital management, taking full ownership of achieving business deliverables throughout the process, while interfacing with project stakeholders and leading a high-performance team. Full lifecycle leadership exposure enables myself to creatively contribute to project visions, objectives and outcomes, while managing arising risk, challenges and dependencies to ensure client expectations are met.I lead on process improvement initiatives and digital account management objectives that result in increased operational productivity, performance quality and cost-efficiency. Demonstrating success in building long-term business relationships across all stakeholder levels, supports the sustainability and profitability of business operations. I empower multifunctional teams to collaborate for collective goal achievement and innovate solutions that mitigate future recurring problems.Career Objective: Digital Account Management / Directorship