Michelle Holder

Background

About Michelle Holder

Results-Driven | People-Focused | Passionate About Process & Purpose With over 25 years of proven success in revenue cycle management within the healthcare industry, I bring a deep understanding of how strong leadership, smart strategy, and passionate service can drive meaningful results. As a Director, I’ve led large, diverse teams to surpass goals, streamline operations, and achieve account resolution excellence—all while staying firmly grounded in compliance with federal and state regulations. I thrive on solving complex challenges—from accounts receivable cleanup and denial management to team building and credentialing—and I’ve built a reputation for being both detail-oriented and people-minded. Whether it’s enhancing customer service, improving billing workflows, or verifying eligibility with precision, I lead with a balance of operational rigor and human insight. Beyond the office, I’m deeply committed to giving back. I’ve spent years actively volunteering in my community, bringing the same energy and purpose to service as I do to my career. I’m also an avid reader of CMS updates (yes, really!), always eager to stay ahead of changes that impact healthcare finance. Core Strengths • Project Management • Customer Service Excellence • Accounts Receivable Reduction • Denial Management & Collections • Billing & Credentialing • Eligibility Verification • Leadership & Team Development • Community Engagement • Compliance-Focused Process Improvement