Michelle Knapek

Background

About Michelle Knapek

Known for performing within established guidelines and standards with an understanding of broader business objectives. Strengths include communication, written and verbal with peers and superiors while striving to improve overall group effectiveness with good judgment and high level of integrity. Recognized for resourcefulness and creative solutions working together a variety personal and professional issue resolution. Known for successful motivational strategies. • Working knowledge of various insurance companies authorization procedure • Workshop curriculum and presentation development, facilitation, promotion, recruitment and evaluation • Demonstrates the ability to understand and resolve a range of issues and to make recommendations, identifying cause and effect in arriving at practical solutions • When faced with unforeseen obstacles, able to achieve and/or lead others to maximum results, shares knowledge and skills to enhance others proficiency • Proven mentoring and leadership abilities, maintaining a positive, enthusiastic attitude • Known for proactively coordinating conflictive workflows and excelling in the accomplishments of the objectives for project outcomes • Exceptional customer service and communication skills - diplomatic and effective in working with a wide range of culturally social economic clientele • Computer Programs: Microsoft Word, Windows, Excel, Novell Group Wise, Outlook, AS400, QuickBooks, Financial Edge Accounting System, Workforce One State Programs