Michelle Laflower

Background

About Michelle Laflower

It’s not about having the right opportunities. It’s about handling the opportunities right.” - Mark Hunter I am a Healthcare industry expert with over sixteen years of knowledge and experience in this field, having both an MBA and MHA, and I carry forth versatile leadership skills across various industries. My areas of expertise revolve around Leadership; I build and establish organizational goals by delivering great customer experience, meaningful team building, and by maintaining a comfortable business atmosphere. Through the years, I have accumulated expertise in steering multifunctional domains with highly reputed business establishments, with in-depth knowledge of managing office operations and people, while monitoring current and developing new procedures. I’ve made a home in the medical industry because, at the end of each day, I feel content knowing that I’ve done something good. Negotiation skills, problem-solving, following through and seeing tasks completed, and very strong time management are some skills I’ve deliberately honed through my fruitful career. I place the clients and my staff first, ensuring a safe customer experience at the same time maintaining an exceptionally comfortable environment for the staff to deliver meaningful results. I work with executive leadership to define and coordinate programs that enable staff to achieve their potential and support company objectives. I come up with innovative methods to enhance executives’ performance. I am skilled at hiring, training, and developing executives from scratch into confident and resourceful individuals. My remarkable leadership and interpersonal skills let me communicate with upper management and team members in an effective and result-oriented way. I am confident in delivering impeccable results through my dedication to handling multiple functions and activities under high-pressure environments & tight deadlines. To more about me or how I can assist with your business, do contact me via phone: Areas of Expertise: Operations and Management Executive Leadership Healthcare Management Electronic Medical Record Implementation Geriatrics Individual Mentoring and Team building Budgeting Special Care Rehabilitation Hiring, Training and Development Quality Assurance and Safety Management Evaluations Written and Presentation Skills Nursing Audit and Clinical records Technology Improvements Business Growth and Development Creative and effective problem solver Strong work ethic and discipline Strong Interpersonal Skills