Michelle Leffley

Background

About Michelle Leffley

I am a driven, committed and innovative leader, with a passion for driving innovation and achieving results in the travel industry. With over 25 years of experience, including 14 years dedicated to leading, mentoring, and developing teams, I bring a wealth of expertise to any organization. Throughout my career, I have honed strong business acumen and a proven track record of success in managing large, complex corporate and government accounts. My 4 years of project management experience have equipped me with the skills to transform intricate processes, drive business improvement, ensure alignment with organizational goals, and oversee governance practices. I hold a Bachelor of Commerce degree from the University of Wollongong, specializing in Marketing, Business and Leadership. My leadership style is centered around fostering innovation, promoting development, fostering inclusion, and creating a safe environment where team members can thrive and grow in their careers. I believe in empowering individuals to reach their full potential and consistently strive to take team members to the next level by providing mentorship, support, and opportunities for growth. By fostering a culture of innovation and inclusion, I aim to create a collaborative environment where diverse perspectives are valued, and creativity is encouraged. Ultimately, my goal is to cultivate a team where every member feels empowered, respected, and inspired to achieve their professional and company goals. Experienced professional with a proven track record in corporate governance, marketing, sales, account management, and project management. Adept at leading cross-functional teams, driving strategic initiatives, and delivering exceptional results. Demonstrated ability to manage and grow client relationships, develop and execute marketing campaigns, and oversee complex projects from inception to completion. Strong leadership skills with a commitment to fostering a collaborative and high-performance work environment. Achievements: Hotel Project Lead - NSW Hotel Quarantine 2020-2022, in partnership with NSWG. FCM General Managers Award 2021 - Outstanding Achievement Flight Centre Corporate Future Senior Leadership Program 2018-2019 Wollongong University - Bachelor Commerce, Marketing, Diploma Leadership and Management. Flight Centre Global Qualifier 2017 - Highest Product Sales Qantas Spirit of Service & Safety Annual Winner 2006 Qantas Spirit of Service & Safety - Service Award Customer Service NSW Sales 2003 and 2006