Michelle Manzo

Background

About Michelle Manzo

Certified Global Cloud Operations Project Management Lead with a strong foundation in Cloud Operations and a successful history of delivering complex, cross-functional projects within the Oil, Gas, and Energy sector. I bring deep experience in leading cloud initiatives, driving global alignment, and collaborating across technical and business units to ensure strategic success. Previously, I managed SOC audit compliance and led weekly PRD change deployments—establishing repeatable, efficient processes that have since been transitioned to other operational resources. This shift has allowed me to focus on a broader scope: driving global alignment and strategy across Cloud Operations. Current Focus Areas: • Collaborating with Product Management, Finance, Accounting, Global Cloud Teams, Infrastructure, Dev Ops, Solution Architects, Procurement, Security, Compliance, QA, and Automation Developers to streamline processes, align roadmaps, and enable scalable growth. • Leading global initiatives that enhance cloud operational maturity, governance, and automation. • Supporting cross-team planning, execution, and continuous improvement of cloud provisioning and delivery processes. Core Strengths: • Production Operations, Product License Management, and Budget-Conscious Procurement • Environment Provisioning Strategy and Change Management • Cross-Functional Team Enablement (Services, Support, Engineering, Cloud Ops, Aspire) • Project Scheduling, Coordination, Requirements Gathering, and Executive Presentations • Customer and Employee Onboarding, Access Management, and Go-Live Cutover Support • Strong analytical, problem-solving, and organizational skills With a passion for simplifying complexity, improving team workflows, and increasing customer satisfaction, I bring a proactive, solutions-focused mindset to everything I do. Education: Bachelor’s Degree in Information Technology – Project Management Specialization, Capella University.