Michelle Monteiro

Background

About Michelle Monteiro

A dynamic, innovative, results oriented Sr. Director with demonstrated experience leading teams of technical and operations specialists in developing and deploying complex technical solutions for healthcare leaders. High expertise in working with customers, internal stakeholders, suppliers and software developers to drive product growth and technical innovation. Strong project management skills with a proven ability in interpreting customer needs, capturing business requirements and working directly with software developers by submitting user stories, maintaining the product backlog, performing QA and communicating the deployment of solutions. Demonstrated ability to lead and motivate teams, proven by exceptional tenure and consistent promotions. Outstanding presentation and communication skills with the ability to understand business requirements and cross-collaborate with business and technical stakeholders to deliver results. Directed the development of software tools spanning multiple business lines, including an application supporting over customers and yielding $1.7B+ dollars in audited sales. Collaborated and implemented a system that tracks overpayments, captures research, and recovers overcharged dollars, recovering $6M+ in overcharges to date. Expanded existing system to be able to conduct cost studies for potential pharmacy and nutrition customers. Managed all project phases of complex technical projects, including a project resulting in the implementation of a solution that increased auditing capabilities to four lines of business, collaborating and coordinating with internal development teams and over 22 suppliers. Instituted multiple process improvement initiatives by integrating technology, creating tools, and analyzing core processes to implement best practices, increasing operating profits. I look forward to meeting you! You can reach me at 401.345.4363 or at michtorres@gmail.com