Michelle Nowlan

Background

About Michelle Nowlan

10 years of professional experience working in post-secondary institutions. • Over 20 years of experience working in customer service. • Excellent oral and written communication skills in English and French. • Strong research and analytic skills, with a demonstrated ability to produce high quality written and oral work within demanding time constraints. • Formal training in leadership, project management, and development of key performance indicators. • Excellent interpersonal, diplomatic and intercultural skills. • Ability to clearly communicate information, manage complex issues and assign project deliverables to a variety of individuals or groups. • Undaunted by challenging work and committed to achieving results, acquiring new skills, and demonstrating performance. • Ability to adapt to changes and thrives in fast-paced environments. • Ability to adapt quickly and work effectively in a variety of situations with a diverse group of individuals and stakeholders to achieve successful collaborative outcomes. • Ability to work with diverse groups in a cross-cultural environment. • Proficiency in MS Word, Excel, PowerPoint, Outlook, SharePoint, Teams, Canva, etc. • In dept knowledge of different social media and the ability to plan and implement social media campaigns using different platforms such as Facebook, Instagram, LinkedIn, YouTube, etc.