Michelle Parsons

Background

About Michelle Parsons

As a Supervisor and Non-Attorney Representative at Claimify, I leverage my 12+ years of experience in the field of Social Security claims and operations to deliver optimal results for both the company and the clients. I have earned the EDPNA certification, which allows me to act as a trusted representative for claimants before the Social Security Administration during hearings, as well as a liaison between the federal government and citizens. I manage a team of 12+ staff, overseeing the operational workflows, talent development, and service quality in accordance with the set requirements and standards. I also initiate and execute projects for enhancing the efficiency, effectiveness, and performance of the operations and the resources. I am passionate about ensuring ethical and critical thinking, attention to detail, and institutional excellence in every aspect of my work. I am always eager to learn new skills, collaborate with diverse stakeholders, and adapt to changing environments. I am open to professional networking and can be reached here on the platform or via email at michellerepservices@gmail.com.