Michelle Patterson

Background

About Michelle Patterson

MY EXPERTISE/EXPERIENCE With more than 20 years of managerial and operations experience in high volume distribution environments, I possess a remarkable history of directing warehouse, distribution, and inventory operations for multiple facilities. As a process improvement powerhouse, I continuously evaluate operational effectiveness, identify process improvements, establish policies and procedures, and implement systems to maximize efficiency. Furthermore, I am valued for building and developing highly-collaborative, action-oriented teams and cultivating environments focused on diversity and MY NOTABLE ACHIEVEMENTS Instrumental in supporting the successful pilot and roll out of engineered labor standards for Rapid Deployment Centers; worked closely with industrial engineers in validating operational processes and testing proposed engineered labor standards. Maximized cube storage in trailers and saved on transportation costs by leading a significant change management process for store unloading that embarked on floor loading cartons vs. pallets inside distribution centers. Expanded from a 5-day operation to a 7-day operation, while reducing attrition by 13% year-over-year, improving associate culture and satisfaction by 14%, and decreasing union vulnerability index by 5% to maintain a union free work environment. Grew Field Women in Supply Chain (WISC) program to include female operations leaders in distribution centers (e.g, front line supervisors, operations manager, assistant general managers, and general MY CORE COMPETENCIES Operational Leadership Warehouse Management Distribution Management Supply Chain Management Inventory Management Supplier Relationship Management Key Performance Indicators Continuous Process Improvement Team Building & Leadership Diversity, Inclusion & Belonging Labor & Resource Management