Michelle Presnell
Customer Service Agent at Allegiant
Based in Fort Walton Beach, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Fort Walton Beach
Industry
Airlines and Aviation
Company size
3.7K
Contact information
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m•••••••@allegiantair.com
Phone
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Background
About Michelle Presnell
I am currently a Customer Service Agent at Allegiant Air, I work for Winner Aviation as a contractor in Fort Walton Beach, Florida. I joined Allegiant in September 2020, after being let go from Silver Airways due to the pandemic. I enjoy working with an amazing group of people who have taught me a lot and helped me grow my knowledge base and skills in the airline industry. I started my career in the airline industry in 2007 with TSA, and then switched to the customer service side in 2015 with Cape Air in Bar Harbor, Maine. I was trained as a customer service agent, gate agent, operations agent, and cross-utilized agent for ramp. I have also worked with Pen Air and Silver Airways in different locations and roles. I have a certificate in part-time officer from Maine Criminal Justice Academy, which gives me an edge in handling security and safety issues. I have a passion for customer service and a goal to become CSA trainer in the near future.
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