Michelle Scott

Background

About Michelle Scott

Top notch service and operations professional with several years’ experience. Demonstrates in-depth expertise in all facets of overall general management, operational performance, supply chain, continuous improvement, and Lean Management processes as well as account management and sales, compliance and people development. Spearheads and achieves substantial cost savings and growth, every year. Utilises strong leadership capability to drive collaboration, streamline processes and improve efficiency and productivity. Successfully motivates and engages all stakeholders, to achieve business objectives. A few highlights of my career to date include: • Achieved significant KPI enhancement on all sites, increased productivity by 12% within two months and secured 27% increase within eight months, via expert utilisation of lean management methodologies. • Transformed failing branch from 63% execution rate, to 93%, within six weeks, through utilisation of strong organisational skills, identification of problems areas and deployment of effective problem resolution skills. • Executed all aspects of two critical retender processes, valued at £2.3M and reduced costs, by £85K p.a.