Michelle Tan

Background

About Michelle Tan

Experience. Client Advocacy - Partner and collaborate with producers/brokers/resource teams to deliver effective risk management solutions and service to clients. This includes program design, coverage analysis and contract reviews. Develop and maintain strong client relationships with great track record of client retention. Lead team of senior client managers to reach their fullest potential and be their best version. Advocate and guide team with career growth/planning. Mentor/coach new Team Leads. Work with Human Resource and office leadership to interview, recruit and hire senior client managers/client managers for client service teams. Conduct performance reviews and performance improvement plan. Reliable, proactive, strategic, organized, value driven, detail oriented, problem solver, effective, efficient, teachable and adaptable. Work well independently as well as in team environment.