Michelle Thompson
Customer Service Lead at Wps A Health Solutions Company
Based in Hampton Roads, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Hampton Roads
Industry
Insurance
Company size
2K
Contact information
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m•••••••@wpshealthsolutions.com
Phone
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Background
About Michelle Thompson
At WPS, our team has enhanced operational efficiency and compliance, focusing on strategic improvements and rigorous quality control. The completion of an Organizational Leadership certificate has honed my leadership skills, equipping me to spearhead significant projects and foster an environment of teamwork, continuous learning, and inclusivity. We have successfully streamlined knowledge management and cultivated professional development among our staff. By managing change orders and boosting team performance, we consistently meet the high standards of the healthcare industry. My expertise in strategic planning, problem-solving, and research supports our commitment to service excellence and customer satisfaction.
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