Mick Brittain

Background

About Mick Brittain

I’m a well-rounded, hands on IT professional who likes a challenge with great problem solving skills who gets the job done no matter what also being very competent and a pro-active individual with comprehensive knowledge of IT project management principles and practice within a large public sector organisation. I have led, driven and implemented work improvement programmes with the aim of delivering effortless customer services and value for money, with a thorough approach and attention to detail. I am passionate about getting the most from people and building effective relationships across a business to ensure a collaborative approach. Reliable and responsive, I do offer high levels of customer services whilst remaining focused on best practice and the delivery of results. Incident resolution and problem-solving support and input for Tier 2 and 3 IT Infrastructure issues and more technical Service desk calls Support and maintain Azure infrastructure, O365, meeting rooms AV, Teams solutions, multiple screen broadcasting, desk/room booking tablets, digital signage, door entry, intercoms