Mickey Grinstead

Background

About Mickey Grinstead

Worked at Keefe Commissary, building servers, installing software and data base DB2. Implementing new systems on site and training the staff on site how to use the systems. Working on projects for different facilities. Setting up different systems from just ordering to on line banking. Working with RGA to reconcile all computer assets for the company and also working with wiping computers and re-imaging systems. Also reaching out to get the inventory counts for the international offices as well. Setting software and hardware for new employee and removing hardware for employees who have moved on. Healthcare / Technology /Pharmacy Throughout my career, I have worked to improve customer service, and support in healthcare pharmacies. I have worked closely with case managers, software vendors, hardware vendors, switch vendors, and wholesale suppliers. EXCELLENT STRATEGIST - Provide advanced technical solutions that boost productivity and efficiency across the organization. Quickly identify problem areas and implement effective solutions to meet corporate goals. EXCEPTIONAL ORGANIZATIONAL SKILLS - Consistently recognized by colleagues for cross-discipline talents in needs analysis, troubleshooting and problem resolution in fast-paced environments STRONG SENSE OF RESPONSIBILITY - Solid professional standards; excellent track record of dependability. Maintain focus on achieving bottom line results while formulating and implementing business solutions to meet a diversity of needs. INSIGHTFUL- Excellent interpersonal/communication skills. Interacted with all levels from executives and administration personnel to customers and staff, covering all ends of the spectrum, and different stores, pharmacist and technicians etc. HARDWARE AND SOFTWARE – Work with interfacing of pharmacy systems. Cisco Agent, Cisco Softphones, MS Office (Word, Excel, PowerPoint, Outlook)