Mickey Poon
資深系統工程師 at Cognizant
Based in New Territories, Hong Kong
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Seniority
Staff
Department
Other
Location
New Territories
Industry
IT Services and IT Consulting
Company size
352K
Contact information
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m•••••••@cognizant.com
Phone
5 credits+852 ••• •••• ••••
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Background
About Mickey Poon
6 years working experience in IT technical support field. currently working with AXA Group Operations HK as onsite end user support officer. Directly supported 1500+ end users and workstations, including VIP and expats. Manage and monitor Service Now ticket system; SCCM; Active Directory; Air Watch admin console; RSA VPN console. Assistance Team lead experience: Team resource management, performance report drafting and presenting.
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