Micki Thomas

Background

About Micki Thomas

Accomplished and high-performing Client Director and Sales Professional bringing 10+ years of success establishing and nurturing long-term client relationships and accelerating revenue within large enterprise key accounts. Highly organized leader who effectively collaborates across multiple teams to achieve business objectives and improve the overall experience for customers represented. My strengths are retaining and growing revenue, engaging with C-level and Director-Level clients while overseeing complex initiatives, and aligning sales teams and internal partners to deliver exceptional customer service throughout the entire sales lifecycle. I am characterized as a trustworthy people leader and matrix manager who is committed to building agile, accountable, solution-focused teams. Excels at assessing client needs and leading teams to design and implement technology solutions to exceed customer's key performance indicators and ensure operational excellence. With an intense desire to understand my customer's business challenges and objectives, I am always finding new and innovative ways to deliver first class solutions and drive brand loyalty in our fast-paced world. Key Skills and Specialty Areas: Strategic Account Development & Management | Brand Promotion | Sales Optimization | Strategic Planning & Execution | Project Supervision | Contract Negotiation | Relationship Building | Strong Communication and Presentation Skills | Team Building & Collaboration | Salesforce CRM tools