Miguel Borges

Background

About Miguel Borges

I am an Engineer and Technology Consultant passionate about transforming communication and driving operational efficiency for Enterprise companies across LATAM. Throughout my 7+ years at chattigo, I have led the adoption of omnichannel and Artificial Intelligence (AI) solutions, helping corporations automate their customer service processes and optimize lead conversion funnels. My approach bridges the technical precision of solutions architecture with the business strategy of high-value consultative selling. I don't just sell software; I co-design conversational AI solutions (advanced chatbots), complex integrations, and automated workflows that directly impact my clients' ROI and operational efficiency. Core Expertise:* B2B Consultative Selling: End-to-end management of complex sales cycles, RFPs, and building technical-commercial business cases.* Artificial Intelligence & Automation: Functional design and deployment of advanced Virtual Agents/Chatbots and automated CX workflows.* Chattigo Ecosystem: Deep knowledge of the omnichannel suite, official APIs (WhatsApp Business API), and third-party integrations.