Mihaela Calistrate
Quality Control Specialist at Atlassian
Based in Craiova, Romania
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Seniority
Staff
Department
Manufacturing & Production
Location
Craiova
Industry
Software Development
Company size
22K
Contact information
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m•••••••@atlassian.com
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Background
About Mihaela Calistrate
QA with more than 10 years of experience in marketing, sales, and customer service.*Leading team of 22 agents, while motivating them to increase customer satisfaction and promote our brand recognition and loyalty *Organized bi-monthly team meetings, and weekly participated in social events to strengthen team bonds.*Excellent memory and critical thinking with attention to detail *Won the top ten sales advisor in one of my previous jobs at CREDIUS IFN SA and top area loans sales based on monthly sales growth *Implemented new channels of communication and constantly innovate our feedback technics to help agents exceed their targets *Keeping a close relationship with my team with open communication and being proactive.*Had a 100% positive feedback score from my team in the last 3 months. exceeding with 10% my target *Feedbacks sessions with agents through email, slack, chat or zoom meetings
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