Mika Malo

Background

About Mika Malo

A seasoned leader in Technical Communications and Category Support, I specialise in leading team, steering digital transformation and process optimization across diverse sub-teams (product manuals, BIM-data, technical drawings, spare-parts, product packaging, approvals and certificates, sustainability (EPDs), PDM, PIM, communication, and product visualizations). My expertise spans implementing robust information management and data governance, ensuring data integrity, quality, and regulatory compliance. I'm adept at leading digitalization efforts, enhancing operational excellence, and fostering stakeholder engagement to align information management with business objectives. My skill set includes creative problem solving, digitalization/digitization, content development automation, AI-tools, sustainability/EPDs, information management, and a profound understanding of EU and international compliance standards. I have a proven track record in digital process automation, leveraging technology to streamline workflows and enhance product information dissemination. I excel in change management, guiding teams through transformational processes and building synergy to increase operational efficiency. With customer-centric approach, my goal in information management and communication is to enhance customer clarity, building trust, and improving operational excellence. I thrive in environments that challenge my creative problem-solving skills and technical acumen, driving forward the integration of technology and information for competitive advantage. • Digital Transformation Leadership: Experience leading digital transformation initiatives, with a strong understanding of current and emerging digital technologies. • Process Automation: Skilled in identifying opportunities for process automation to enhance efficiency and quality, with practical experience in implementing automation solutions. • Stakeholder Engagement: Exceptional ability to communicate and collaborate with stakeholders across various departments to align information management practices with business goals. • Customer-centric Design: Ability to conceptualize and implement tools and processes that enhance customer interaction and satisfaction with product information. • Change Management: Proficient in managing change, with a focus on guiding teams through transformational processes while maintaining operational continuity. Creative Problem-Solving: Innovative thinking and creative problem-solving skills to address challenges in information and data management creatively and effectively.