Mike Bock
Senior Operations Manager at Sonder
Based in Sydney, Australia
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Seniority
Manager
Department
Operations
Location
Sydney
Industry
Software Development
Company size
287
Contact information
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m•••••••@sonder.io
Phone
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Background
About Mike Bock
I’ve always enjoyed a good story, and creativity in all aspects of my life. You can usually find me with a coffee in hand, telling a story, or writing one down. I like meeting people to discuss ideas, or discover new perspectives. Well made products and services that are authentic with interesting core values always resonate with me. Continuous learning is a major part of my life, and research into any and all topics is a hobby of mine. My professional experience is in Operations and Customer Management/ Customer Success; everything from staff management, to logistics, to finance. You name it, I’ve done it. SPECIALTIES: Customer Success, Management, Process, Settlements, Staff development, Department Management, Reporting, Contact Centre Management, Customer Service, Consultation, Customer Success
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