Mike Bossom
Director, Global Cloud Technical Support and Saas Cx Qa at Siemens Digital Industries Software
Based in San Diego, United States
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Seniority
Director
Department
Information Technology
Location
San Diego
Industry
Software Development
Company size
21K
Contact information
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m•••••••@sw.siemens.com
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Background
About Mike Bossom
Over twenty five years of technical and leadership experience involved in all aspects of the end-to-end customer journey and solution engineering, design, and implementation. Industry experience covering wireless / wireline networks, data modeling and analytics, and hardware and software integration and installation. Highlights include:• Technical Support and CX QA validation across all phases of the SaaS customer lifecycle. • Project manage and lead cross-functional teams in RF Engineering, Network Performance, Operations, and Technology migration for 2G, 3G, and 4G wireless networks• Data and analytics consulting – data modeling, visualization, statistics, predictive, and real-time complex event processing• Implementation / integration professional services and partnership development for all aspects of the IoT ecosystem• Pre-Sales Engineering to drive HW and SW integration and support business development opportunities• Extensive RF Engineering background including design, spectrum management, mobile handset testing, statistical analysis, implementation, in building enhancement, and optimization standards• Create, present, and maintain technical documentation and training for internal and external audiences
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