Mike Clark

Background

About Mike Clark

I am a self-motivated and result-oriented Quality Manager with 25 years of combined experience in Inspection, Construction, Manufacturing, and Product Quality. My last 19 years have been focused on Product Quality, Product Warranty, Product Launches, Training/Development, and Customer Relations @ Nissan North America. I have a proven ability to identify Quality concerns and provide the expertise in order to perform root cause analysis. I have had extensive training and experience in the field of Product Quality. While at Nissan, my roles with the Customer Satisfaction Team 1.1, New Model Launch Team, and as the Titan Warranty Engineer have been and will continue to be beneficial to transparency regarding issues and resolving each of them in a timely manner. I am a proven strategic employee with strong interpersonal, communication, problem solving and decision-making skills. I have the ability to establish and maintain strong alliances, lead and motivate teams, drive projects to successful completion, and exceed customer expectations. In every position I have held, I have provided strong leadership to all members, thus making the team stronger. I have recently been promoted to Warranty Quality Manager.