Mike Cort
Head of Operations at Mobius Networks Limited
Based in Leicester, United Kingdom
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Seniority
Director
Department
Operations
Location
Leicester
Industry
Telecommunications
Company size
17
Contact information
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m•••••••@mobiusnetworks.co.uk
Phone
5 credits+44 ••• •••• ••••
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Background
About Mike Cort
An experienced Operations and Customer Services Manager with proven success in building and maintaining supplier and customer relationships within the Private and Public sectors. An experienced Team Leader, with the ability to manage performance and motivate staff on an individual and team level. Skilled in managing and mentoring team colleagues in order to identify innovative and appropriate customer focused solutions. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Able to effectively manage workloads and project capabilities in order to meet SLAs and deadlines.Specialties: Strong analytical troubleshooting approachFully trained and certified using ITIL v2 and v3 (Best Practise framework for IT Service Mgt)Ability to write Standard Operating Procedures, create SLAs and other documentationStrong awareness of available and upcoming technology to aid solution making
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