Mike Eberlin
Manager of Global Sales, Member Experience and Sales Operations at Hickory Global Partners
Based in Delray Beach, United States
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Seniority
Manager
Department
Sales & Business Development
Location
Delray Beach
Industry
Leisure; Travel and Tourism
Company size
17
Contact information
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m•••••••@hickoryglobalpartners.com
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Background
About Mike Eberlin
For over 20 years, I have enjoyed a strong career in the corporate travel industry. I’ve facilitated the travel for CEO’s, C-Suite Executives, talent and musicians. I’ve negotiated RFI and RFPs for Airline, Car Rental, Hotel and Ground Transportation. I initiated cost saving and waiver/favor programs (totaling and have monitored spending on tickets. I am very efficient on several GDS systems, such as Sabre, Apollo and Worldspan. I am also proficient on Microsoft Suite (Office, Word, Excel, PowerPoint and Outlook). Knowledge of Concur online booking, expense tools such as Chrome River and risk management software such as WorldAware. I have excellent knowledge of international travel, visas, and policies. Having worked with an array of high-end companies, and VIP clientele, this has provided the understanding for confidentiality and trust. I’ve lead teams of agents, ensuring travel policies are adhered to, proper approvals are received and providing best in class service. Have worked with procurement and facilities management, to ensure contracts are implemented efficiently and vendors are providing what is best for the companies needs. I have also negotiated and handled group travel up to 300+ for special events or conferences and worked with movie and tv production travel. I have negotiated special rates and contracts for my clients among various companies. I am very customer service focused, have a strong work ethic, a business acumen, an open mind to new ideas, working alone or in a team environment, with a willingness to take on new tasks. I can handle situations that may arise with an urgency yet remain calm and be able to figure out the best scenario. With an “I can do that” mentality, the know-how to figure it out and the understanding how to accomplish the task at hand, I know I can achieve the job requirements and succeed. I look forward to continuing my career with a dynamic company, bringing with me, my knowledge and experience into my new role, while providing the background and level of service which is expected.
Decision-makers
Other people at Hickory Global Partners
- PODirector
Patrick Obrien
Director Global Sales and Business Development · Other
- MODirector
Mike Owens
Advisory Board Member · General Business & Management
- MMOther
Mark Miller
Vice President, Industry Relations · Other
- DSOther
Diana Sterling
Sales Member Experience Agent · Other
- FPDirector
Frank Pratas
Director, Global Call Center Operations · General Business & Management
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