Mike Eby

Background

About Mike Eby

I'm honored to have worked with many supportive & knowledgeable members with CGI and our top financial client. I am a resourceful IT production support member with 20+ years’ experience with (Tiers 1, 2 & 3) Production Support, IT Operations & Business Analysis particularity within IT Consulting, Healthcare, Telecommunications & Financial/Banking industries. I'm adept at identifying/mitigating business application service interruptions, monitoring/ updating systems infrastructure resources and implementing pre/post-deployments and maintenance support. I am an analytical strategist skilled in successfully navigating projects through completion, and continually focused on building relationships to promote synergy and a comprehensive approach to organizational objectives. Professionals of all levels enjoy working with me because I assume ownership and responsibility to resolve urgent issues or point them to best services, resources and methods for their needs. I'm recognized for the review/updates of new or existing test strategies, detailed test cases and driving change control implementations. I have proven quality assurance (validation) analyst skills. Working with business stakeholders to gather/define business requirements, I am an articulate communicator whom can fluently speak the language of both people and technology, blending technical expertise with interpersonal skills while interacting with the stakeholders/members providing product/customer support. Connect with me today to find out how I will make your mission my mission, to help bring all of your IT & business objectives into focus! Please feel free to contact me via cell or email to: with any thoughts, comments, or questions about my work – I am always interested in establishing new professional acquaintances.