Mike Glock

Background

About Mike Glock

Unifii is sponsoring a thought leadership series on Modernising IT Operations in BFSI through a captivating Podcast with guests from the industry. As part of this TechPros.io initiative, we are hosting engaging roundtable discussions and conducting insightful follow-on interviews. We anticipate covering a broad spectrum of related topics, including the impact of rapidly advancing digital technologies such as automation and AI, the evolving landscape of customer expectations, the significance of customer success and experience, governance considerations, the power of data analytics, and more. If you are interested in being part of these stimulating conversations, please feel free to reach out to me via direct message. Highly experienced ITIL Service Management and IT project / programme management specialist with a blue chip consulting background. Core competencies lie in the structuring and delivery of large Service Management and IT Outsourcing projects. Founding director of Service Integrators Ltd, a client-side IT Service Management process and tools implementation specialist with prime focus on ServiceNow Specialties: ServiceNow deployment IT Project Management - PMP qualified Large scale IT Outsourcing