Mike Milner
Senior Customer Success Manager at Loomly
Based in San Diego, United States
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Seniority
Manager
Department
Customer/Client Service
Location
San Diego
Industry
Software Development
Company size
9
Contact information
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m•••••••@loomly.com
Phone
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Background
About Mike Milner
I have 9+ years of experience in Customer Success and Account Management, supporting global SaaS customers and managing senior-level relationships across portfolios exceeding $8M in ARR. I focus on driving adoption, retention, and long-term value by ensuring customers get the most out of the products they rely on. I enjoy working closely with cross-functional teams—including Product, Engineering, Marketing, and Support—to turn customer feedback into product improvements and business impact. I’ve supported accounts across the Americas, Europe, and Asia-Pacific, and I speak Spanish and Portuguese, which helps me build stronger connections with international teams and clients. At the core, I care about solving problems, building trust, and creating great experiences that help both customers and companies grow. I thrive in bridging the gap between customers and internal teams, ensuring alignment, quickly addressing issues, and identifying growth opportunities to drive lasting success.
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