Mike Oswald

Background

About Mike Oswald

PROFESSIONAL PROFILE Accomplished Software Architect with over 27 years of experience coupled with strong leadership abilities. Possess a demonstrated commitment to project deliverables with outstanding collaboration and communication skills. Dedicated and quality-focused with detail oriented slant. Sound judgment and decision-making skills. Demonstrated track record of applying technical skills and talent to build a variety of application architectures including Line of Business, Operational and Back Office systems. Technical skills entail architectural designs, data architectures, design patterns and software engineering principals. Proven track record of learning and applying new technologies. Respected by clients and colleagues; maintains highest professional ethics and standards. SELECTED ACHIEVEMENTS • Architected and built an Enterprise Billing System that provides (1) Master Data Management (MDM) data repository for authoritative billing data;(2) significant reduction in FTE cost by automating a labor intensive monthly billing process;(3) risk mitigation;(4) reduction in billing errors. • Architected and built an operations automation application for a statement processing system. The Statement Automation System provides (1) scalability;(2) month-end performance improvement of 75%;(3) improved SLA compliance;(4) risk mitigation;(5) considerable reduction in end-user system interventions. • Architected and built a LOB Premium and Claims Processing System for Residual Value insurance. Features include (1) significant FTE cost reduction with the automation of vehicle enrollment and claims processing;(2) creation of an analytical environment with Black Book data integration;(3) performance improvements;(4) data integrity and consistency.