Mike Scott

Background

About Mike Scott

Leadership | Performance | Service When it comes to customer satisfaction, Mike gets it done. Every single time. Trusted to take ownership of complex customer issues, Mike clarifies and simplifies communication, improves the customer experience, and translates requirements into multi-million dollar wins. A responsive executive, able to quickly assess situations, adapt and implement timely solutions, he improves efficiencies and grows revenue for multi-billion dollar software leader, Adobe. Mike is passionate about customers. He creates trusted relationships through analysis, understanding, and anticipation of their needs. He offers a calm demeanour and embodies the values Adobe holds at the core of its business: innovative, exceptional, involved, and genuine. While leveraging his 15 years of technical, strategic, and operational expertise he balances corporate objectives with client requests. A trusted senior leader, Mike effortlessly navigates amongst diverse teams of technology professionals, executives, and clients worldwide. He develops engaged, high-performance teams of technology specialists to improve overall customer satisfaction. A customer advocate, Mike looks to capture opportunities for product improvement, design enhanced customer programs, and optimize internal operations. He concurrently works to eliminate barriers and obstacles to allow multi-million dollar projects to move forward.