Mike Tavoukjian
Msr Supervisor - Contact Center at California Credit Union
Based in Los Angeles, United States
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Seniority
Manager
Department
Customer/Client Service
Location
Los Angeles
Industry
Banking
Company size
296
Contact information
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m•••••••@ccu.com
Phone
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Background
About Mike Tavoukjian
My Leadership skills and experience can be effectively utilized to contribute to the strategic goals of the company’s objective and open room for growth. Extensive Financial Center, Fraud Detection and Customer protection experience. Strong Team Lead skills in a fast-paced deadline driven operations environment. Consistently utilizing Team Lead experiences in developing, directing, and maintaining cost-conscious operations through data analysis, associate development, customer service, and business partner collaboration to exceed departmental expectations. Excellent leadership and people skills. Assisted with several fraud detection teams with expertise in ATM Debit Fraud, Account takeover/ ID theft, deposit detection and call center management. Financial Center experience includes working as an Assistant Manager focused on driving outstanding customer service, sales and audit results
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