Mike Usmar
Crm Developer at Victoria University
Based in New Zealand
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Seniority
Staff
Department
Information Technology
Location
New Zealand
Industry
Higher Education
Company size
5.2K
Contact information
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m•••••••@vu.edu.au
Phone
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Background
About Mike Usmar
Experienced full stack developer, technical consultant and solution architect working with Oracle (Service Cloud) and other SaaS implementations. Also director of Ramsu, specialising in cloud based services and hosting solutions in NZ. Proficient and experienced across all technical components and architecture of Oracle Service Cloud, including functional and solution design. Key components- Agent Desktop (.NET Add-Ins)- Agent Browser UI (Extensibility Framework)- Connect PHP API (Object Event Handlers / CPM's)- MVC Codeigniter framework - Connect Web Services for SOAP - Connect REST API - Connect Desktop Integration - Connect Knowledge API - Customer Portal - Accelerators (Oracle Social Cloud)
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