Mike Vega

Background

About Mike Vega

Technology Operations and Engineering Leader Transformational leader that has successfully led multiple teams across the Technology spectrum. Leading them year over year in meeting and exceeding strategic operational company goals within the Cox Enterprise. My success can be attributed to building strong effective professional teams by focusing on my staff one professional at a time. I have effectively cultivated and nurtured a culture of success by engaging professionals through trust, communication, career development and a genuine approach in regards to their success both professionally and personally. Equally important is delivering the consistent quality of service, reliability and availability for the networks we build and support. This is achieved thru effective training, process and most important the voice of the customer. Technically I hold a vast amount of MSO Technology expertise in the following areas; Service Assurance, Engineering, Platform Sustainability and Network implementation on both Cox Residential and Cox Business Networks. This is inclusive of the following technologies DOCSIS, IP, Ethernet and Fiber networks as well as Cox Business products and services. Highly Skilled in effectively guiding and leading his teams through change by strategically understanding Companywide initiatives enabling successful transitional plans and delivering a consistent and positive message as it relates to future state operations. Strategic Partner that has built a reputation of collaboration and partnership across the Cox Enterprise through effective relationships with teams such as NOC, RNOC, NSC, ECSC, CB Field, OSP, Cox Enterprise and Engineering. Strategic Leader – Plan, Execute, Communicate People Leader – Trust, Respect, Considerate Driven – Own, Measure, Improve Influential Leader – Develop, Cultivate Staff Customer Experience Focus Composed – Works well under pressure Relationship Builder – Partner, Supportive