Miki Patel
IT Support Specialist at Labstat International Inc
Based in Kitchener, Canada
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Seniority
Staff
Department
Information Technology
Location
Kitchener
Industry
Biotechnology Research
Company size
354
Contact information
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m•••••••@labstat.com
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Background
About Miki Patel
IT Support Specialist with over five years of progressive experience providing end-user support, desktop services and field operations in both corporate and client-facing environments. I possess advanced expertise in troubleshooting hardware, software, and networking issues with proven proficiency in Active Directory, Azure AD, SCCM, Intune, and ServiceNow for user management, system deployment, and incident resolution. My technical background includes administering Windows Server, Linux environments and Office 365 exchange admin, ensuring reliable and secure IT operations. I am experienced in network infrastructure support, remote diagnostics, system upgrades, and data backup and recovery utilizing enterprise tools such as Veeam. Recognized for delivering exceptional customer service, I consistently translate complex technical concepts into clear solutions for users at all levels. I excel in dynamic, collaborative environments and am committed to supporting organizational efficiency, security, and business continuity.
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