Mikko Virta

Background

About Mikko Virta

Hello you!(TLDR: AI fluent digital generalist. Speciality areas: Ecommerce, Digital marketing, CRM, AI, customer experience & service.) I'm an experienced digitalization expert and scrum master with a demonstrated history of working in the retail and e-commerce industry. My background is in teaching and customer experience so you could say I'm one of the few paedagogic humanists within IT and commerce. Outside of the box is not only my middle name, to me the box is invisible. My forté is removing waste from processes and streamlining the ways of working. After all, technology can't solve anything by itself. I'm a skilled leader and especially experienced in partner management, e-commerce management and development, loyalty management, AI Solutions, GDPR and data privacy, solution testing, process development, customer service management, employee training, lean/agile project management, PIM/PDM solutions and customer relationship management (CRM). Strong consulting professional with university level teacher training. Fluent in English and Swedish. I'm a solution and customer oriented problem solver with a wide skill set and e.g. wizard level skills in Excel.