Milena Mozo
Senior Collections Specialist at Gtt
Based in London, United Kingdom
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Seniority
Staff
Department
Finance & Accounting
Location
London
Industry
Telecommunications
Company size
3.8K
Contact information
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m•••••••@gtt.net
Phone
5 credits+44 ••• •••• ••••
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Background
About Milena Mozo
As a Collection Specialist, I supported Account Managers in daily collections efforts by contacting and emailing delinquent accounts to resolve outstanding balances. I used data analysis to manage accounts, process credit requests, and maintain accurate records. With a focus on problem-solving and attention to detail, I helped resolve customer inquiries, kept bad debt under.5%, and ensured timely handling of aging and credits. I also contributed to process improvements and collaborated with teams to streamline collections procedures, all while adapting to a dynamic work environment.
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