Miles Dunn
Vice President of Customer Support at Dental Intelligence Inc
Based in Saratoga Springs, United States
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Seniority
Vp
Department
Customer/Client Service
Location
Saratoga Springs
Industry
Software Development
Company size
259
Contact information
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m•••••••@lnk.bio
Phone
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Background
About Miles Dunn
I've worked in customer success and support for 19 years, including each area of customer experience, customer success, and technical support. I was the winner of the 2020 Gold Stevie Award for managing the Support Department of the Year. I've managed teams in the USA, Chile, Colombia, India, Mexico and the Philippines. I have owned annual recurring revenue in the tens of millions of dollars for multiple Series B and C SaaS companies. I have built and scaled multiple teams from working out of Gmail to implementing full-scale ticketing systems, quality auditing, and workforce management. I am comfortable in fast-paced startups as well as larger multi-site organizations.
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