Millie Wanjala

Background

About Millie Wanjala

Senior HR Professional with over two decades of diverse experience in multinational organizations across Fintech, Call Center Operations, Agriculture, Social Enterprise Video, and Entertainment sectors. Proficient in navigating fast-paced environments, providing operational oversight in foreign labor markets across Africa. Career Milestones 4G CAPITAL Transformed employee engagement, boosting scores through innovative initiatives, resulting in a more motivated and productive workforce. Led successful compliance efforts, conducting thorough HR audits, and managing special projects that enhanced overall organizational efficiency. PESAPAL Achieved an impressive 99.2% employee retention rate in 2022, a testament to effective employee engagement strategies. Implemented wellness programs that not only improved employee health but also reduced medical premium costs. D.LIGHT SOLAR Revolutionized the Performance Management Program, leading to more informed reward and management decisions. Managed a call center project, doubling service levels from 40% to 80%, showcasing adaptability and operational excellence during challenging times. MULTICHOICE KENYA Pioneered eLearning initiatives, significantly advancing employee skills through portals and top-tier courses. Innovatively proposed and implemented a manpower planning outsourcing model, resulting in substantial cost reductions. CARGILL GRAIN OIL SEEDS SUPPLY CHAIN Achieved consistently low attrition rates, improving engagement scores and fostering a positive work environment. Successfully negotiated and maintained positive relations with unionized employees, management, and external stakeholders, ensuring uninterrupted operations.