Milton Santos

Background

About Milton Santos

Profile Dynamic Computer Science Engineer with extensive telecom experience garnered from diverse roles across multiple Mobile Operators worldwide. Possessing a robust technical acumen, particularly in Cloud/Virtualized Packet Core and Cloud/Virtualized Policy and Charging for cutting-edge technologies such as 5G, IoT, MBB, LTE/VoLTE, and VoWifi. Proven track record in leadership as a Lead Solution Architect, demonstrating business acumen and adeptness in building strong customer relationships at the C-level. Known for a relentless commitment to excellence, coupled with ambition and a rapid learning ability, enabling seamless adaptation to new environments. Current Role Currently working as a Senior Solution Architect within Packet Core Policy and Signaling division at Ericsson. Leveraging extensive expertise to support Market Areas and Customer Units globally, providing strategic competence in diverse engagements across the globe. In various engagements, I have served as a subject matter expert (SME), offering my profound technical expertise and insights. Accountable for driving profitable Network Design and Optimization business, actively engaging in high-value projects with a focus on delivering optimal outcomes for both Ericsson and its customers. Collaborating closely with development units, contributing to the introduction of innovative services and products. Provide expert guidance to clients in both pre-sales and delivery phases, while also championing knowledge sharing initiatives and identifying new sales opportunities. Key Competencies • Proficient in daily customer interactions to define and deliver technical solutions that elevate their competitive position. • Skilled in translating customer requirements and technological opportunities into detailed technical offerings, solutions, and proposals. • Experienced in planning, designing, and delivering solutions aimed at enhancing customer networks in terms of capacity, functionality, end-user services, and competence building. • Capable of working independently and collaboratively in an international environment, fostering effective communication and cooperation with both internal colleagues and external clients. • Willingness and ability to undertake travel for short and long-term assignments, as required by the role.