Minoru Namba

Background

About Minoru Namba

Tech enthusiastic pioneer. Currently Technical Account Manager at Zoom. Former People Manager for Technical Support team at Microsoft. Before that, Internationally organized APJC Team Lead of Cisco Webex Designated Services Management as like Technical Customer Success / Technical Account Manager. Collaboration, Server and VoIP Network Engineering professional, PSTN, IP-PBX, Contact Center as well, including customer success skills and connecting people to collaborate to achieve business goal. Driving premium customers success. had been responsible for project management in SOC, VoIP network direction in NOC, leading & SIer for several VoIP System developments, OS & HW operation taking over trainer at organization change of jurisdiction, vendor control for driving quality of service growth and technological innovation. Bilingual in English and Japanese with expertise in cross-geographical team collaboration to effective solutions that lead global projects goal.