Miranda Rasmussen

Background

About Miranda Rasmussen

Dec 2025 Review -18 Appreciate Awards earned, in the top 15% of SAP highly appreciated employees. Participated in Conversation Upskilling, SAP Concur Conversations, SAP Concur CSM Office Hours hosting and other engagement sessions throughout the year. Sept 2025 - Presented at Fusion Exchange 2025 in Chicago (Connect & Collaborate: Admin Roundtable session). April 2025 - Earned the SAP Certified Associate - Positioning SAP Business certification. March 2025 - Spark Client Interview Panel host (Fusion 2025); Presented twice at Fusion 2025 (Tips & Tricks: Mitigate Risk & Increase Compliance; TMC Transitions - Insights from Those Who've Done It). Q1 2025 - Planned for & presented on 2025 CSM Kickoff call, committed to 2025 AI Champs cohort and CSM Coalition. August 2024 - Recognized as an SMB Global Distribution Top Achiever in H1 2024. Presented in Virtual Fusion on TIps & Tricks to Mitigate Risk & Increase Compliance. May 2024 - Recognized as a Q1 Top Achiever for Outstanding Performance: Customer Satisfaction. April 2024 - Celebrated 5 years at SAP Concur in Client Success role. March 2024 - Lead Client Panel Interview at Spark event to kick off Fusion 24 in Las Vegas. Presented on Change Management Strategies for SMB and presented on Tips and Tricks to Increase Compliance and Mitigate Risk at Fusion 24 in Las Vegas. October 2023 - Lead a fireside chat interview panel at Spark event in San Francisco for Premier SMB SAP Concur clients. April 2023 - Promoted to Senior Client Success Manager IApril 2023 - Awarded Peer-O of the Quarter, which is a peer nominated award for being an outstanding CSM in Q1. February 2023 - Created content & presented at SAP Concur Fusion 2023 as an expert on Adoption & Utilization, Handing Change when Change is Constant and Tips & Tricks to Mitigate Risk & Increase Compliance. Lead customer panel discussing Best Practices around Global Expansions. March 2022 - Created Content & Presented at SAP concur Fusion 2022 as an Expert on Controls & Compliance. June 2021 - Promoted to Client Success Manager - Premier Accounts April 2021 - Promoted to Client Success Manager II Strategic Accounts • Won the October 2018 Net Promoter Score Award at Best Buy Direct which is denoted by our customers satisfaction survey• Co-created a team to drive and enhance sales tactics to increase sellers margin profitability • Build effective, long lasting relationships with clients, vendors and retail partners